Connected Worker Platform for Hazardous Industries (2023)

connected worker technology, connected worker software

The heavy industry has been steadily evolving to keep up with new technologies. During this advancement, the rise of the connected worker is becoming increasingly apparent.

A connected worker is an employee who makes use of technology to integrate themselves into their work environment. They engage with devices and software that can keep them linked to systems and facilitate work. By leveraging new technologies such as the Industrial Internet of Things (IIoT) and Artificial Intelligence (AI), workers can perform their duties more safely and efficiently. For instance, workers on a maritime vessel or factory could use a wearable mobile device to monitor their health and safety conditions in near realtime. The device then feeds information back to a larger system, creating a connected worker platform.

A connected workforce is rapidly becoming integral to the heavy industries sector, and establishing a connected worker platform can have a huge impact on your business productivity and safety.

What is a Connected Worker Platform?

Connected worker platforms to improve production processes

A connected worker platform is a digital infrastructure that integrates various technologies to support connected workers in their duties. Common features of a connected worker platform include:

  1. Near Real-Time Data Monitoring: Enables immediate insights into operational conditions, supporting quick decision-making.
  2. Health and Safety Tracking: Uses IIoT devices to monitor worker vitals and environmental hazards, ensuring a safer workspace.
  3. Remote Communication: Facilitates seamless information exchange between workers and management, fostering collaboration.
  4. Predictive Analytics: Applies AI to predict potential issues or risks, allowing proactive management and continuous improvement.
  5. Location Tracking: Offers near real-time location data for workers and assets, improving resource allocation and emergency response.

Why Use a Connected Worker Platform?

Connected worker solution for digital transformation

Challenges of Standalone Devices

Standalone mobile devices, while holding their own benefits, fall short when it comes to providing a holistic view of data. They lack seamless integration and easy communication, since they have to be managed on a per-device basis.

On the other hand, a connected worker platform aggregates all its benefits into one comprehensive solution. Here are five key use cases for employing such a platform:

  1. Enhanced Safety: Workplace injuries and deaths cost nearly $165 billion a year. Platforms like SOL-X offer near real-time health and safety tracking, reducing the risk of workplace accidents and improving worker well-being.
  2. Multi-Protocol Connectivity: Compatibility with major connectivity protocols like Wi-Fi, Bluetooth, and Long-Range Bluetooth is a key feature of connected worker technology like SOL-X. This compatibility enables seamless data transmission, real-time monitoring, and efficient communication between devices and systems. With these capabilities, modern solutions like SOL-X is able to provide health and safety tracking, facilitate remote communication, and enable predictive risk management—all with minimal disruptions. Lastly, critical information can be shared in near real time, and supervisors can deploy digital work instructions with ease.
  3. Operational Efficiency: By enabling near real-time data monitoring and predictive analytics, these platforms allow companies to optimise their operations and reduce wastage. Avoiding inefficiency and optimising operations can save a business $300 million a year.
  4. Predictive Risk Management: Through the application of AI, connected worker platforms can predict potential issues or risks. This foresight allows for proactive management and mitigation of risks, enhancing overall operational reliability.
  5. Effective Asset Management: Location tracking capabilities of a connected worker platform provide near real-time location data for workers and assets. This not only improves resource allocation but also allows for swift emergency response, further ensuring the safety and efficiency of operations. This type of enhancement can reduce contractor costs and maintenance spending by 10 to 15%.

Top Trending Connected Worker Technology & Software

Connected worker solutions that provide continuous improvement of digital transformation

Connected worker technology is a rapidly growing trend in various industries. Hazardous environments such as oil rigs, mines, and construction sites benefit the most from it. Such technology involves the use of digital interfaces, IIoT devices, and other advanced tools to enhance worker safety, productivity, and communication.

Demand for this trending technology is soaring due to its potential to increase the efficiency and safety of operations significantly. Here are some devices that are seeing more and more use in recent years, and helping businesses reach new heights.

1. Digital Interfaces

connected worker software dashboard and devices


Digital interfaces are a key trend in connected worker technology. These interfaces include live Dashboards and mobile tablet interfaces. They provide a user-friendly platform for workers to interact with the system, access near real-time data, and perform their tasks more efficiently.

A prime example of this trend is the SOL-X Control Of Work system. We developed this system with a range of digital interfaces designed to streamline workflows, ensure on-site compliance, enhance efficiency, and improve safety.

Our Live Dashboards offer a near real-time overview of the work site, allowing our supervisors to monitor operations and make informed decisions. The mobile tablet interface we have implemented enables our workers to access the necessary information and perform their tasks from anywhere on the work site.

Moreover, we have incorporated automation tools into our system that removes the need for paper-based processes. This not only reduces the risk of errors but also saves time and resources, contributing to our overall operational efficiency.

2. IIoT Devices

IIoT devices are a crucial component of connected worker technology. These devices usually take the form of wireless Bluetooth beacons, and are placed at strategic points in the workplace to pick up signals. This forms a web of connections that transmit to other smart devices like smartwatches.

These IIoT devices are becoming increasingly popular in various industries due to their ability to enhance safety and efficiency. For instance, in a ship, SOL-X Connected Worker Health and Safety Solution uses beacons to provide near real-time location tracking of workers, helping to prevent accidents and ensure a quicker response in case of emergencies.

These devices also facilitate data sharing among workers, supervisors, and other stakeholders. This can lead to improved decision-making, better coordination of tasks, and ultimately, enhanced productivity and safety outcomes.

3. Wearables

Connected worker wearables smartwatch


Mobile and wearable devices are becoming increasingly popular due to the ease with which they can upgrade a worker’s connectivity.

Products such as SOL-X’s Intrinsically Safe SmartWatch can provide an individual user with a wide range of functions. These devices can collect data on workers’ health, send alerts regarding their surroundings, and allow them to contact others. Additionally, the SmartWatch is ATEX certified and equipped with a wide range of health vitals and environmental sensors.

The SOL-X SmartWatch is a powerful tool for enhancing worker safety and productivity in energy, industrial, and maritime sectors. By providing near real-time health and environmental data, our device allows for proactive safety measures and immediate response to potential health risks.

4. Cloud Computing Systems

Cloud computing systems are a key trend in the connected worker technology landscape. These systems store and process large amounts of data in a secure and efficient manner, enabling real-time analytics and decision-making.

SOL-X is delivered to customers through a Software as a Service (SaaS) Cloud model and an On-Premise Edge Server model. This means that our system can be accessed and managed remotely, making it a flexible solution for diverse industrial settings.

Additionally, SOL-X uses world-class secure cloud service providers such as Microsoft Azure and Google Cloud Platform. These providers have implemented comprehensive security measures to ensure and maintain the security of their infrastructure, and have committed to adhering to rigorous security and compliance standards. This quality assurance ensures the security and reliability of our SOL-X system.


Case Studies of a Connected Workforce

Integrating our connected worker solutions into their production processes has helped several large companies achieve operational excellence. Here are some ways businesses use connected technologies to improve worker safety and increase productivity.


Connected worker solutions for frontline workers and operations managers

In the maritime sector, SOL-X Connected Worker Health and Safety Solution was implemented by a leading shipping multinational company. The company faced challenges such as:

  • A lack of visibility of individual crew members
  • The loss of important documents due to human error
  • Difficulty in finding the right party for task approval onboard

SOL-X’s Control Of Work system streamlined and optimised the overall workflow, reducing the average time to work by about 44 minutes per Permit To Work (PTW).

Through establishing a Connected Worker Platform, the system improved quality control and execution of tasks onboard, enhanced compliance, and promoted proactive crew behaviour and accountability. The SOL-X SmartWatch provided GeoFencing capabilities, enabling hazardous areas to be marked out, and alerting workers when they were in danger zones. The SmartWatch also improved worker well-being, providing ambient heat index readings and heart rate alerts, and encouraging personal fitness tracking.


Take care of worker health with connected worker solutions

In the petrochemical industry, SOL-X was implemented in a leading wastewater treatment plant. The plant faced challenges such as:

  • An inadequate safety culture
  • Low operational visibility and lone worker monitoring
  • A lack of situational awareness among workers

SOL-X provided near real-time visibility of worker location and Control Of Work operations monitoring. Through GeoFence alerts, workers were kept aware of their surroundings, enabling them to remain in a fit state through connected wellness features and fatigue management.

The wearable SOL-X SmartWatch allowed workers to stay aware of the heat, keep track of their heart rate, and manage their work-rest hours. The SmartWatch also detected higher incidences of heat stress in zones like the Dryer Room. It then provided insights into infrastructure improvements such as where Automated External Defibrillators (AEDs) should be placed.

Embrace the Future of Safety with SOL-X

Connected worker platforms improve processes for field workers 

Connected worker technology is revolutionising the way heavy industries operate. By integrating digital interfaces, IIoT devices, wearable technology, and cloud computing systems, our solutions are empowering workers to make use of digital transformation on the work site.

SOL-X, our connected worker platform, is at the forefront of this revolution. It has a comprehensive suite of features, including our Control Of Work, Crew Protect, and SmartWatch systems.

Whether you operate in the maritime, petrochemical, mining, or offshore industries, we can help you meet your health, safety, and environmental obligations using our connected worker approach. Don’t wait to make your workplace safer and more efficient. Establish a connected worker platform with our SOL-X Connected Worker Health and Safety Solution today.

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Last Updated: 29 June 2022


Magellan X Pte. Ltd., its subsidiaries and affiliates (“Magellan X”, “we”, “our” and/or “us”), are committed to safeguarding the Personal Information of our customers, vendors and users (“User” and/or “you”) who visit our website (“Website”). This privacy policy (“Privacy Policy”) sets out the ways in we collect your Personal Information, the purposes for which we use it and the instances where we share it with other individuals and organisations. “Personal Information” means any information relating to an identified or identifiable individual.

If you are an existing customer or vendor of ours, or a representative of an existing customer or vendor of ours, further details about how we use your Personal Information are set out in your/your employer’s customer/vendor contract with us. We may provide further notices to you at the point we collect your Personal Information, which will highlight any further information relating to our use of that Personal Information and, where applicable, provide you with the ability to opt in or out of selected uses.

This Privacy Policy is intended to explain our privacy practices and covers the following areas:

  1. What Personal Information about you we may collect;
  2. How we may use your Personal Information;
  3. How we protect your Personal Information;
  4. Contacting us and your rights to access and update your Personal Information; and
  5. How changes to this Privacy Policy and the Cookie Policy will be made.

This Privacy Policy applies to the activities for which Magellan X is a “data controller” which means that Magellan X decides why and how Personal Information is processed. Magellan X may also process User’s Personal Information as a “data processor” in the context of the services we provide to our customers. When we process Personal Information on behalf of our customers, customers determine “why” and “how” the Personal Information is processed. To learn more about the processing of your Personal Information in this context, please refer to their respective privacy policies.

If you are based in the European Economic Area (“EEA”) or the United Kingdom (“UK”) during your interactions with us (other than solely for travel purposes), the laws in those countries require us to provide you with additional information about our processing activities. We have included this information in the European Appendix.

1. Personal Information we may collect about you

We will collect and process all or some of the following Personal Information about you:

1.1 Personal Information you provide to us ► Personal Information that you provide to us, such as when using the contact form on our Website, including your name, email address, other contact details;

1.2 Personal Information you provide when applying for a role at Magellan X► if you apply for a role at Magellan X through the Website, we may collect, where permitted by law and appropriate, your CV or résumé and contact details. We may also undertake criminal records or financial probity checks or other independent searches to assess your suitability for the position where permitted by, and in accordance with, applicable laws;

1.3 Our correspondence ► if you contact us, we will typically keep a record of that correspondence;

1.4  Your feedback ► we may ask you for feedback from time to time, that we use to help us to improve our service; and

1.5 Website and communication usage ► details of your visits to our Website and Personal Information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, information about your device, traffic data, location data, web logs and other communication data, and the resources that you access.

2. How We Use Your Personal Information

In this section, we set out the purposes for which we collect, process, store and use Personal Information described above:

2.1 To communicate effectively with you and conduct our business ► to conduct our business, including to respond to your queries, to otherwise communicate with you, or to carry out our obligations arising from any agreements entered into between you and us;

2.2 To assess your application for a role at Magellan X ► to assess your application prior to entering into an employment contract with us and pursuant to laws to which Magellan X is subject (e.g. in relation to equal opportunities). This processing is a necessary pre-condition of entering into any future contract with you and for Magellan X to fulfil its employment duties with respect to other employees and you (should you be employed by Magellan X). If you are unable to provide us with the Personal Information we request for this purpose, we may be unable to assess your appropriateness for the job applied for or to communicate with you.

2.3 To provide you with marketing materials ► to provide you with updates and offers, where you have chosen to receive these. We may also use your Personal Information for marketing our own products and services to you by post, email, and phone and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.  We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us as set out in the “Contacting Us” Section 4.2 below.

2.4 For research and development purposes ► to analyse your Personal Information in order to better understand your and our clients’ business and marketing requirements, to better understand our business and develop our products and services;

2.5 To monitor certain activities ► to monitor queries and transactions to ensure service quality, compliance with procedures and to combat fraud;

2.6 To inform you of changes ► to notify you about changes to our services and products;

2.7 To ensure website content is relevant ► to ensure that content from our websites is presented in the most effective manner for you and for your device, which may include passing your data to business partners, suppliers and/or service providers;

2.8 To re-organise or make changes to our business ► in the event that we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a re-organisation, we may need to transfer some or all of your Personal Information to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analysing any proposed sale or re-organisation. We may also need to transfer your Personal Information to that re-organised entity or third party after the sale or reorganisation for them to use for the same purposes as set out in this Privacy Policy.

2.9 In connection with legal or regulatory obligations ► We may process your Personal Information to comply with our regulatory requirements or dialogue with regulators as applicable which may include disclosing your Personal Information to third parties, the court service and/or regulators or law enforcement agencies in  connection  with  enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.  Where permitted, we will generally direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.

3. Transmission, storage and security of your Personal Information

3.1 Security over the Internet

No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Personal Information in accordance with applicable privacy and data protection laws.

All Personal Information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to applicable security policies and standards.

3.2 Sharing Your Personal Information

We may disclose Personal Information for the purposes we explain in this notice to service providers, contractors, agents, advisors (e.g. legal, financial, business or other advisors) that perform activities on our behalf and to other third parties in connection with our legal and regulatory obligations (as described above).

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3.3 Export to other countries

Your Personal Information may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the country in which you are located, whose data protection laws may be of a lower standard than those in your country. We will, in all circumstances, safeguard Personal Information as set out in this Privacy Policy.

3.4 Retention of Personal Information

Our retention periods for Personal Information are based on business needs and legal requirements. We retain Personal Information for as long as is necessary for the processing purpose(s) for which the Personal information was collected, and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data. When Personal Information is no longer needed, we either irreversibly anonymise the data (and we may further retain and use the anonymised information) or securely destroy the data.

4. Your Rights and Contacting Us 

4.1 Updating Personal information

We will use reasonable endeavours to ensure that your Personal Information is accurate. In order to assist us with this, you may notify us of any changes to the Personal Information that you have provided to us by contacting us as set out in the “Contacting Us” Section 4.2 below.

4.2 Contacting Us

If you have any questions in relation to this Privacy Policy, please contact our data protection officer at or write to us at: 83 Clemenceau Avenue, #17-05/08, UE Square Singapore 239920.

4.3 Changes to our Privacy Policy

We may change the content of our Website and how we use your Personal Information from time to time. If we change this Privacy Policy, we will update the date it was last changed below.  If these changes are material, we will indicate this clearly on our Website.

European Appendix

The European Appendix to this Privacy Policy applies if you are based in the EEA or the UK during your interactions with us (other than solely for travel purposes) and Magellan X processes your Personal Information as a data controller.

It sets out the additional information that we are required to provide you under European data protection law (“EU DP Law”), including information about rights that you have in relation to your Personal Information that we handle.

Why we collect your data, and who we disclose it to

Under EU DP Law, we are required to inform you of the “lawful bases” on which we rely to process your Personal Information. Below we set out the purposes for which we collect and use Personal Information and the “lawful bases” that we use for each of the purposes mentioned in Section 2 of this Privacy Policy. You can find an explanation of each of the grounds relied on below:

EU Use Bases Table

Processing activity

Reference to Privacy Policy

Lawful bases

Purpose for which we collect and use personal information

To communicate effectively with you and conduct our business


–  contract performance

–  legitimate interests

(to enable us to perform our obligations and provide our services to you)

To assess your application for a role at Magellan X


–  contract performance

–  legal obligations

–  legitimate interests

(to enable us to fulfil our employment duties with respect to other employees and you (should you be employed by Magellan X))

To provide you with marketing materials about Magellan X’s products and services


–  consent

–  legitimate interest

(to keep you updated with news in relation to our products and services)

For research and development purposes


–  legitimate interests

(to allow us to improve our products and services)

To monitor certain activities


–  legal obligations

–  legal claims

–  legitimate interests

(to ensure that the quality and legality of our services)

To inform you of changes


–  legitimate interests

(to notify you about changes to our products and services)

To ensure website content is relevant


–  legitimate interests

(to allow us to provide you with the content and services on the websites)

To re-organise or make changes to our business


–  legitimate interests

(in order to allow us to change our business)

For compliance, including enforcing our rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency


–  legal obligations

–  legal claims

–  legitimate interests

(to defend, prosecute or make a claim against you, to cooperate with law enforcement and regulatory authorities)


Use Bases

These are the principal legal grounds that justify our use of your Personal Information:

Consent: where you have consented to our use of your Personal Information (you will have been presented with consent language in relation to any such use), You have the right to withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge.  We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal. You may withdraw your consent by contacting us as set out in Section 4.2 (Contacting Us) of this Privacy Policy.

Contract performance: where your Personal Information is necessary to enter into or perform our contract with you.

Legal obligation: where we need to use your Personal Information to comply with our legal obligations.

Legitimate interests: where we or a third party have a legitimate interest in using your Personal Information. We only rely on our or a third party’s legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests.

Legal claims: where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our service if that information is necessary to provide you with it or if we are legally required to collect it.

Export outside the EEA

Your Personal Information may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the country in which you are located, including Singapore, whose data protection laws may be of a lower standard than those in your country. We will, in all circumstances, safeguard Personal Information as set out in this Privacy Policy.

Where we transfer Personal Information from inside the EEA to outside the EEA, we may be required to take specific additional measures to safeguard the relevant Personal Information. Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws and therefore no additional safeguards are required to export Personal Information to these jurisdictions (please see the full list here: In countries which have not had these approvals, we will establish legal grounds justifying such transfer, such as EU Commission-approved model contractual clauses, or other legal grounds permitted by applicable legal requirements.

Please contact us as set out in Section 4.2 (Contacting Us) of this Privacy Policy if you would like to see a copy of the specific safeguards applied to the export of your Personal Information.

Your Additional Rights

If you have any questions in relation to our use of your Personal Information, you should first contact us as Section 4.2 (Contacting Us) of this Privacy Policy. Under EU DP Law, you may have the following additional rights in relation to your personal information to those set out in this Privacy Policy. Under certain conditions, you may have the right to require us to:

  • provide you with further details on the use we make of your information;
  • provide you with a copy of information that you have provided to us;
  • update any inaccuracies in the Personal Information we hold (please see Section 4.2 of this Privacy Policy);
  • delete any Personal Information the we no longer have a lawful ground to use;
  • where processing is based on consent, to withdraw your consent so that we stop that particular processing (please see Section 2.3 of this Privacy Policy in relation to marketing);
  • to ask us to transmit the Personal Information you have provided to us and we still hold about you to a third party electronically;
  • object to any processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights; and
  • restrict how we use your Personal Information whilst a complaint is being investigated.

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).  If you exercise any of these rights, we will check your entitlement and respond in most cases within a month.

If you are not satisfied with our use of your Personal Information or our response to any exercise of these rights you have the right to lodge a complaint with a data protection regulator in your country of residence, place of work or where an incident took place.

Contacting Us

If you have queries about any part of this European Appendix, please contact us as set out in Section 4.2 (Contacting Us) of this Privacy Policy.

If after contacting us you do not feel that we have adequately addressed your concerns, you may contact the data protection regulator in your country (the EEA data protection regulators are listed here:

Last Updated: 29 June 2022


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