What is Behavior Based Safety and Why It’s Important

A behavior based safety approach is a scientific method to reduce unsafe behaviors

What is Behavior Based Safety?

Behavior Based Safety (BBS) is a proactive method of implementing safety programs. By analyzing the risk factors that are created due to employee behavior, it aims to minimize safety hazards and reduce unsafe behaviors by analyzing the risk factors created by employee behavior. BBS studies how factors such as work procedures, measures, training, or equipment design, influence a person to perform the task safely.

The objective behind BBS is to create an organizational culture where data-supported interventions are used to assess and improve the safety measures put into place continually.

How Does Behavior Based Safety Work?

Employees may not recognize unsafe conditions till it's too late

Behavior-Based Safety (BBS) is a management approach that uses data, analysis, and learning to improve safety performance. It is based on the idea that safety is a behavior, not a condition. Through training, coaching, and feedback, BBS focuses on increasing employees’ awareness of safety behaviors.

The goal of BBS is to reduce unsafe behaviors performed by employees. To do this, you must first identify the unsafe acts that are taking place in your organization. Then you can take steps to change unsafe behavior and prevent them from happening again.

To identify the unsafe acts, the methodology relies on third-person observation data. As employees continue to work, an observer stays as a passive participant. This observer can be a human participant or a system that collects data.

The tasks can include safety-related tasks such as a discussion on permit applications or workplace safety reviews using a checklist. When the job is completed, or at suitable points, the observer will share observations made, without judgment. This data triggers a discussion about why certain safety practices are carried out. In that way, the feedback loop creates a reflective safety culture.

Why is Behavior Based Safety Important?

One of the main benefits of BBS is that it puts more emphasis on prevention rather than just corrective actions after an injury has occurred. This means that employers can identify potential hazards before they become serious injuries or illnesses.

With the observation data, the discussion can center on the effectiveness of the current safety program. It can also highlight safe and unsafe behaviors as well as conditions that the employees face, which might be overlooked by management.

Overall, it creates a safety culture where workers feel empowered to report danger zones. It also increases the engagement between leadership and frontline workers, reducing human errors. In that way, the company can avoid severe consequences before accidents happen.

Is Behavior Based Safety needed based on Singapore Laws (OSHD)?

While there is no legal requirement in Singapore to implement BBS, the method improves worksite safety. The Workplace and Health Council, the statuary board under the Ministry of Manpower that regulates workplace safety in Singapore, also highly recommends BBS as a way to perform site inspections.

What are the Principles of Behavior Based Safety?

Here are five principles you should use to guideline your BBS program:

  1. First, recognize that historical assessments of previous injuries and accidents provide data-driven results. Start by identifying problematic behaviors that are unsafe or risky. Then, determine the root causes of the behaviors.
  2. Pay attention to small careless behaviors that result in significant accidents and injuries.
  3. Manage these risky and unsafe behaviors by developing critical behavior checklists to document examples of target behaviors
  4. Maintain a safety culture. Design intervention programs to improve/avert unsafe or risky behavior. Such interventions can include training workers to lead as safety monitors.
  5. Fully engage all employees in the importance of behavioral safety. Encourage active observation and reporting to boost employee engagement and compliance.

How to Promote Behavior Based Safety?

1. Develop Safety Culture:

Strong safety culture is supported by senior leadership, has clear policies and procedures, and encourages employees to speak up if they see something that could be unsafe.

Safety culture is important to BBS for two reasons: employee morale and employee engagement. When people feel safe at work, they’re more likely to engage with their jobs and take pride in their workmanship. In addition to this, having a strong safety culture can help you avoid accidents on the job. This increases overall productivity in the organization.

The SOL-X Control of Work process designed by SOL-X is a way that organizations can implement behavior-based safe work practices. The integrated technology ensures workers follow the safety procedures at the right place and time while carrying out their assigned scope of work. Such transparency also helps workers to feel in control over their work environment, motivating them to be more productive.

2. Observe Behaviors

Behavior based safety program - observe behaviors

Real-time monitoring is beneficial for BBS because it allows organizations to identify gaps in safety processes. As mentioned, one of the fundamental principles of BBS is to pay attention to careless behaviors that result in accidents.

When we use real-time monitoring, we can see where our safety processes are breaking down and identify where we need to make changes. This allows us to improve our work systems and ensure that operations are carried out safely.

Using SOL-X’s safety solutions, your organization can observe risky behaviors in real-time. The live dashboard allows near real-time visibility of all operations. For example, crew managers can see a live update of their team’s location and tasks. Should any team member feel unwell, notifications will also alert relevant officers to take action.

3. Get Real-Time Feedback

One of the important aspects of BBS is real-time feedback. Real-time feedback refers to providing feedback to workers promptly so they can make adjustments as soon as possible.

The intervention allows workers to be accountable for their actions in the present moment and encourages a sense of responsibility among members of the team. In addition, such feedback makes them more likely to take ownership of their actions.

SOL-X’s advanced technological solutions, such as smart wearables for workers, will facilitate the provision of such real-time feedback. Workers are notified immediately if the system senses any possible danger. For example, if the place is too hot, the SOL-X SmartWatch can sense heat exposure and remind the worker to rest and hydrate. Workers can also alert their officers in charge via notifications from their smart wearables if they realize they cannot carry out their tasks safely. This reinforces positive safety behaviors, which is a cornerstone of BBS.

4. Analyze Quality Data

BBS safety processes are successful because they are based on direct observations of front-line workers doing their jobs. Unfortunately, the organization cannot see what people are thinking or understand their beliefs and attitudes. This qualitative data is undoubtedly necessary, but measuring them without exerting time and resources is impossible. On the other hand, it’s easy to observe what people do. The actions they take to ensure they are not injured and the actions they take that may put them at risk for injury are data that a company can collect.

Once the unsafe behaviors are identified, you can create targeted solutions to remove them. Again, using data means no need for speculation since the process generates evidence we can see and measure.

You can rely on SOL-X’s products to obtain such real-time data to collect important information. For example, its integrated SOL-X collects timely data on worksite safety. The SmartWatch also collects near real-time data on workers’ safety and well-being. Both data collection points from the work environment and workers’ health conditions support safety managers in crafting a comprehensive safety program.

5. Use a Behavior Based Safety Checklist

Behavior based safety program - behavior based safety checklist

A behavior based safety checklist is a direct-observation instrument that is used to record safe behavior and recognize the reason behind an unsafe act.

A BBS checklist is important and valuable because it helps the observer to identify the areas of concern. The observer can then provide timely feedback to prompt a discussion from the checklist. The checklist also helps ensure that employees follow the correct procedures when performing their work, creating a behavior based safety system.

Even a simple checklist like this example can also help encourage a workplace culture that promotes safety since it ensures everyone is on the same page.

6. Reinforce Positive Behaviors

Ultimately, BBS is not a framework for negative criticism. Instead, it aims to provide a feedback loop where safe behaviors are recognized. At the same time, unsafe behaviors are discussed so workers can reflect and adjust their processes. As part of a safety culture, monitoring, managing, and giving positive feedback to reinforce safe behavior is essential.

SOL-X solutions use ready-made analytics that helps to create positive behavioral feedback loops. This technology is aided by AI and is built by an experienced safety personnel team that is well-informed about workplace safety. This professional solution means SOL-X can gather real-time ground data for actionable insights. These insights allow the company to identify positive behaviors, share best practices, and find leading indicators for continuous improvement.

Behavior Based Safety Solutions

SOL-X Solutions Enhance Behavior Based Safety with Behavior Based Safety Approach

For more information on how SOL-X can support BBS methods, read our white paper to learn more. You can read more here if you’re interested in how our innovative products can facilitate and support BBS observation cycles.

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MAGELLAN X PTE. LTD.
LEGAL NOTICE
(TERMS AND CONDITIONS OF USE)

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Magellan X views seriously any unauthorised access (whether malicious or otherwise), alteration or modification of its website and/or the contents therein and will not hesitate to initiate and pursue appropriate legal action (civil or criminal) under the applicable laws.

9. Contact

If you have any questions or comments about the use of this website or your dealings with this website, you can contact: info@magellanx.co

Last Updated: 29 June 2022

MAGELLAN X PTE. LTD.
PRIVACY POLICY

Magellan X Pte. Ltd., its subsidiaries and affiliates (“Magellan X”, “we”, “our” and/or “us”), are committed to safeguarding the Personal Information of our customers, vendors and users (“User” and/or “you”) who visit our website (“Website”). This privacy policy (“Privacy Policy”) sets out the ways in we collect your Personal Information, the purposes for which we use it and the instances where we share it with other individuals and organisations. “Personal Information” means any information relating to an identified or identifiable individual.

If you are an existing customer or vendor of ours, or a representative of an existing customer or vendor of ours, further details about how we use your Personal Information are set out in your/your employer’s customer/vendor contract with us. We may provide further notices to you at the point we collect your Personal Information, which will highlight any further information relating to our use of that Personal Information and, where applicable, provide you with the ability to opt in or out of selected uses.

This Privacy Policy is intended to explain our privacy practices and covers the following areas:

  1. What Personal Information about you we may collect;
  2. How we may use your Personal Information;
  3. How we protect your Personal Information;
  4. Contacting us and your rights to access and update your Personal Information; and
  5. How changes to this Privacy Policy and the Cookie Policy will be made.

This Privacy Policy applies to the activities for which Magellan X is a “data controller” which means that Magellan X decides why and how Personal Information is processed. Magellan X may also process User’s Personal Information as a “data processor” in the context of the services we provide to our customers. When we process Personal Information on behalf of our customers, customers determine “why” and “how” the Personal Information is processed. To learn more about the processing of your Personal Information in this context, please refer to their respective privacy policies.

If you are based in the European Economic Area (“EEA”) or the United Kingdom (“UK”) during your interactions with us (other than solely for travel purposes), the laws in those countries require us to provide you with additional information about our processing activities. We have included this information in the European Appendix.

1. Personal Information we may collect about you

We will collect and process all or some of the following Personal Information about you:

1.1 Personal Information you provide to us ► Personal Information that you provide to us, such as when using the contact form on our Website, including your name, email address, other contact details;

1.2 Personal Information you provide when applying for a role at Magellan X► if you apply for a role at Magellan X through the Website, we may collect, where permitted by law and appropriate, your CV or résumé and contact details. We may also undertake criminal records or financial probity checks or other independent searches to assess your suitability for the position where permitted by, and in accordance with, applicable laws;

1.3 Our correspondence ► if you contact us, we will typically keep a record of that correspondence;

1.4  Your feedback ► we may ask you for feedback from time to time, that we use to help us to improve our service; and

1.5 Website and communication usage ► details of your visits to our Website and Personal Information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, information about your device, traffic data, location data, web logs and other communication data, and the resources that you access.

2. How We Use Your Personal Information

In this section, we set out the purposes for which we collect, process, store and use Personal Information described above:

2.1 To communicate effectively with you and conduct our business ► to conduct our business, including to respond to your queries, to otherwise communicate with you, or to carry out our obligations arising from any agreements entered into between you and us;

2.2 To assess your application for a role at Magellan X ► to assess your application prior to entering into an employment contract with us and pursuant to laws to which Magellan X is subject (e.g. in relation to equal opportunities). This processing is a necessary pre-condition of entering into any future contract with you and for Magellan X to fulfil its employment duties with respect to other employees and you (should you be employed by Magellan X). If you are unable to provide us with the Personal Information we request for this purpose, we may be unable to assess your appropriateness for the job applied for or to communicate with you.

2.3 To provide you with marketing materials ► to provide you with updates and offers, where you have chosen to receive these. We may also use your Personal Information for marketing our own products and services to you by post, email, and phone and, where required by law, we will ask for your consent at the time we collect your data to conduct any of these types of marketing.  We will provide an option to unsubscribe or opt-out of further communication on any electronic marketing communication sent to you or you may opt out by contacting us as set out in the “Contacting Us” Section 4.2 below.

2.4 For research and development purposes ► to analyse your Personal Information in order to better understand your and our clients’ business and marketing requirements, to better understand our business and develop our products and services;

2.5 To monitor certain activities ► to monitor queries and transactions to ensure service quality, compliance with procedures and to combat fraud;

2.6 To inform you of changes ► to notify you about changes to our services and products;

2.7 To ensure website content is relevant ► to ensure that content from our websites is presented in the most effective manner for you and for your device, which may include passing your data to business partners, suppliers and/or service providers;

2.8 To re-organise or make changes to our business ► in the event that we: (i) are subject to negotiations for the sale of our business or part thereof to a third party; (ii) are sold to a third party; or (iii) undergo a re-organisation, we may need to transfer some or all of your Personal Information to the relevant third party (or its advisors) as part of any due diligence process for the purpose of analysing any proposed sale or re-organisation. We may also need to transfer your Personal Information to that re-organised entity or third party after the sale or reorganisation for them to use for the same purposes as set out in this Privacy Policy.

2.9 In connection with legal or regulatory obligations ► We may process your Personal Information to comply with our regulatory requirements or dialogue with regulators as applicable which may include disclosing your Personal Information to third parties, the court service and/or regulators or law enforcement agencies in  connection  with  enquiries, proceedings or investigations by such parties anywhere in the world or where compelled to do so.  Where permitted, we will generally direct any such request to you or notify you before responding unless to do so would prejudice the prevention or detection of a crime.

3. Transmission, storage and security of your Personal Information

3.1 Security over the Internet

No data transmission over the Internet or website can be guaranteed to be secure from intrusion. However, we maintain commercially reasonable physical, electronic and procedural safeguards to protect your Personal Information in accordance with applicable privacy and data protection laws.

All Personal Information you provide to us is stored on our or our subcontractors’ secure servers and accessed and used subject to applicable security policies and standards.

3.2 Sharing Your Personal Information

We may disclose Personal Information for the purposes we explain in this notice to service providers, contractors, agents, advisors (e.g. legal, financial, business or other advisors) that perform activities on our behalf and to other third parties in connection with our legal and regulatory obligations (as described above).

Our Website may contain links to other third-party websites. If you follow a link to any of those third-party websites, please note that they have their own privacy policies and that we do not accept any responsibility or liability for their policies or processing of your Personal Information.  Please check these policies before you submit any Personal Information to such third-party websites.

3.3 Export to other countries

Your Personal Information may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the country in which you are located, whose data protection laws may be of a lower standard than those in your country. We will, in all circumstances, safeguard Personal Information as set out in this Privacy Policy.

3.4 Retention of Personal Information

Our retention periods for Personal Information are based on business needs and legal requirements. We retain Personal Information for as long as is necessary for the processing purpose(s) for which the Personal information was collected, and any other permissible, related purpose. For example, we may retain certain transaction details and correspondence until the time limit for claims arising from the transaction has expired, or to comply with regulatory requirements regarding the retention of such data. When Personal Information is no longer needed, we either irreversibly anonymise the data (and we may further retain and use the anonymised information) or securely destroy the data.

4. Your Rights and Contacting Us 

4.1 Updating Personal information

We will use reasonable endeavours to ensure that your Personal Information is accurate. In order to assist us with this, you may notify us of any changes to the Personal Information that you have provided to us by contacting us as set out in the “Contacting Us” Section 4.2 below.

4.2 Contacting Us

If you have any questions in relation to this Privacy Policy, please contact our data protection officer at info@magellanx.co or write to us at: 83 Clemenceau Avenue, #17-05/08, UE Square Singapore 239920.

4.3 Changes to our Privacy Policy

We may change the content of our Website and how we use your Personal Information from time to time. If we change this Privacy Policy, we will update the date it was last changed below.  If these changes are material, we will indicate this clearly on our Website.

European Appendix

The European Appendix to this Privacy Policy applies if you are based in the EEA or the UK during your interactions with us (other than solely for travel purposes) and Magellan X processes your Personal Information as a data controller.

It sets out the additional information that we are required to provide you under European data protection law (“EU DP Law”), including information about rights that you have in relation to your Personal Information that we handle.

Why we collect your data, and who we disclose it to

Under EU DP Law, we are required to inform you of the “lawful bases” on which we rely to process your Personal Information. Below we set out the purposes for which we collect and use Personal Information and the “lawful bases” that we use for each of the purposes mentioned in Section 2 of this Privacy Policy. You can find an explanation of each of the grounds relied on below:

EU Use Bases Table

Processing activity

Reference to Privacy Policy

Lawful bases

Purpose for which we collect and use personal information

To communicate effectively with you and conduct our business

2.1

–  contract performance

–  legitimate interests

(to enable us to perform our obligations and provide our services to you)

To assess your application for a role at Magellan X

2.2

–  contract performance

–  legal obligations

–  legitimate interests

(to enable us to fulfil our employment duties with respect to other employees and you (should you be employed by Magellan X))

To provide you with marketing materials about Magellan X’s products and services

2.3

–  consent

–  legitimate interest

(to keep you updated with news in relation to our products and services)

For research and development purposes

2.4

–  legitimate interests

(to allow us to improve our products and services)

To monitor certain activities

2.5

–  legal obligations

–  legal claims

–  legitimate interests

(to ensure that the quality and legality of our services)

To inform you of changes

2.6

–  legitimate interests

(to notify you about changes to our products and services)

To ensure website content is relevant

2.7

–  legitimate interests

(to allow us to provide you with the content and services on the websites)

To re-organise or make changes to our business

2.8

–  legitimate interests

(in order to allow us to change our business)

For compliance, including enforcing our rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency

2.9

–  legal obligations

–  legal claims

–  legitimate interests

(to defend, prosecute or make a claim against you, to cooperate with law enforcement and regulatory authorities)

 

Use Bases

These are the principal legal grounds that justify our use of your Personal Information:

Consent: where you have consented to our use of your Personal Information (you will have been presented with consent language in relation to any such use), You have the right to withdraw any consent you previously provided to us regarding the processing of your Personal Information, at any time and free of charge.  We will apply your preferences going forward and this will not affect the lawfulness of the processing before your consent withdrawal. You may withdraw your consent by contacting us as set out in Section 4.2 (Contacting Us) of this Privacy Policy.

Contract performance: where your Personal Information is necessary to enter into or perform our contract with you.

Legal obligation: where we need to use your Personal Information to comply with our legal obligations.

Legitimate interests: where we or a third party have a legitimate interest in using your Personal Information. We only rely on our or a third party’s legitimate interests to process your Personal Information when these interests are not overridden by your rights and interests.

Legal claims: where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party.

Where applicable, we indicate whether and why you must provide us with your Personal Information, as well as the consequences of failing to do so. If you do not provide Personal Information when requested, you may not be able to benefit from our service if that information is necessary to provide you with it or if we are legally required to collect it.

Export outside the EEA

Your Personal Information may be accessed by staff or suppliers in, transferred to, and/or stored at, a destination outside the country in which you are located, including Singapore, whose data protection laws may be of a lower standard than those in your country. We will, in all circumstances, safeguard Personal Information as set out in this Privacy Policy.

Where we transfer Personal Information from inside the EEA to outside the EEA, we may be required to take specific additional measures to safeguard the relevant Personal Information. Certain countries outside the EEA have been approved by the European Commission as providing essentially equivalent protections to EEA data protection laws and therefore no additional safeguards are required to export Personal Information to these jurisdictions (please see the full list here: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en). In countries which have not had these approvals, we will establish legal grounds justifying such transfer, such as EU Commission-approved model contractual clauses, or other legal grounds permitted by applicable legal requirements.

Please contact us as set out in Section 4.2 (Contacting Us) of this Privacy Policy if you would like to see a copy of the specific safeguards applied to the export of your Personal Information.

Your Additional Rights

If you have any questions in relation to our use of your Personal Information, you should first contact us as Section 4.2 (Contacting Us) of this Privacy Policy. Under EU DP Law, you may have the following additional rights in relation to your personal information to those set out in this Privacy Policy. Under certain conditions, you may have the right to require us to:

  • provide you with further details on the use we make of your information;
  • provide you with a copy of information that you have provided to us;
  • update any inaccuracies in the Personal Information we hold (please see Section 4.2 of this Privacy Policy);
  • delete any Personal Information the we no longer have a lawful ground to use;
  • where processing is based on consent, to withdraw your consent so that we stop that particular processing (please see Section 2.3 of this Privacy Policy in relation to marketing);
  • to ask us to transmit the Personal Information you have provided to us and we still hold about you to a third party electronically;
  • object to any processing based on the legitimate interests ground unless our reasons for undertaking that processing outweigh any prejudice to your data protection rights; and
  • restrict how we use your Personal Information whilst a complaint is being investigated.

Your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g. the prevention or detection of crime) and our interests (e.g. the maintenance of legal privilege).  If you exercise any of these rights, we will check your entitlement and respond in most cases within a month.

If you are not satisfied with our use of your Personal Information or our response to any exercise of these rights you have the right to lodge a complaint with a data protection regulator in your country of residence, place of work or where an incident took place.

Contacting Us

If you have queries about any part of this European Appendix, please contact us as set out in Section 4.2 (Contacting Us) of this Privacy Policy.

If after contacting us you do not feel that we have adequately addressed your concerns, you may contact the data protection regulator in your country (the EEA data protection regulators are listed here: https://edpb.europa.eu/about-edpb/about-edpb/members_en).

Last Updated: 29 June 2022

MAGELLAN X PTE. LTD.
COOKIE POLICY

 1. Use of Cookies

By browsing or using the Magellan X Website (“Website”), you consent to our use of cookies to collect information on your Website usage data and improve your online experience when browsing or transacting using the Website.

A cookies is a small file placed on your computer’s hard drive that helps to analyse web traffic or let you know when you visit a particular site, and can include information about the way you use a website, your choice of internet browser, the type of device you are accessing from, and where you are in the world.  In particular:

  • Cookies allow web applications to tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences, but a cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
  • Traffic log cookies enable us to identify which pages are being used and help us to analyse data about webpage traffic to tailor services to your needs.  The information is used for statistical analysis, and the data is removed from the system thereafter.

You can choose to accept or decline cookies in the course of browsing the Website.  Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer.  However, this may prevent you from taking full advantage of the Website.

2. Contact

If you have any questions or comments about the Magellan X’s cookie policy, you can contact: info@magellanx.co